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Clearing the Filtered Message Display

When you filter the quarantine display using the Search function, only messages that contain that search term display. To return the quarantine display to showing all filtered messages, clear the search box.

To clear the filtered message display

  1. Click on the Quarantine tab.
  2. In the search box, delete all text.
  3. Press Enter from your keyboard. All quarantined messages now display.

    The following screenshot highlights the search box in the Quarantine tab.

    search-callout.png

Viewing Inbound and Outbound Messages

Some administrators configure the system to filter outbound email messages. Depending upon the settings applied by your email administrator, you may or may not be able to view outbound filtered messages. You can perform the same actions on outbound filtered messages as on inbound messages in the Personal Dashboard.

Note.png

Note: Depending upon the settings applied by your email administrator, the outbound filtering option may or may not be available to all users.

To view outbound filtered messages

  1. Click on the Quarantine tab.
  2. Click the Outbound icon. Outbound filtered messages display.

    The following screenshot highlights the Inbound and Outbound icons in the Quarantine tab.

    outbound