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Selecting Foreign Language Options

Depending upon the settings applied by your email administrator, you may have the option to block email that contains foreign characters. A large volume of spam is transmitted using Russian, Cyrillic, Chinese, Korean, and Japanese non-English character sets. If you normally receive email in these languages, configure your settings so that these messages pass through the filters.

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Note: This option does not filter mail using the English character set in a different language such as Spanish or French.

By default, the system allows mail with non-English language character sets but adds a subject tag of FOREIGN: before the mail subject line. Foreign language filtering options can be applied individually on a per-language basis.

You can filter messages with foreign language content with the same options described in Configuring Message Filtering. Additionally, you can remove a language from special treatment by deleting the language. Deleting the language means that Red Condor processes the message as it would with any other message, without any special rules.

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Note: You will not be able to delete a language if your email administrator has blocked that option. If so, a pop-up window alerts you that the filtering option has been reset to the administrator default.

You can later add a language that has previously been deleted.

To modify foreign language filtering options

  1. Click on the Policies tab.
  2. In the Foreign section, click a language to select it.
  3. Right-click the language and select a filtering option.

    The screenshot below highlights a user selecting the Set as Quarantine option.

    foreign-2.png

To delete a foreign language

  1. Click on the Policies tab.
  2. In the Foreign section, right-click a language to delete.
  3. Click Delete. A confirmation message opens.
  4. Click OK.

    The screenshot below highlights the Delete option in the Foreign section of the Policies tab.

    foreign.png

To add a deleted language

  1. Click on the Policies tab.
  2. In bottom left of the Foreign section, select a deleted language.
  3. Select the filtering option from the drop-down list. Options are Allow, Markup, Quarantine, and Block.
  4. For a marked up attachment, enter a subject tag to prepend to the subject line. See Configuring Subject Tags for information about subject tags.
  5. Click + (the plus sign) button to add the language.

    The screenshot below highlights a language to add, and the + button.

    add-foriegn.png