Support

Providing great support was a part of our core business philosophy. It’s our job to make sure our product and solutions really work for our customers each and every day.

Do you have questions about email filtering? Have you run into unexpected problems? Are you worried about a complex migration or conversion? We can understand why. Your email is complex and important. We get it. We can help.

To get you started, we’ve put together some answers to our most Frequently Asked Questions (FAQs). Just click on the link below that most closely matches what you want to learn more about. But if your question isn’t answered here, no problem. Our friendly, knowledgeable support staff is ready to answer any question you have, or help you with any problem you might encounter. Contact our technical support here.

General FAQs about Red Condor
How to Sign Up and Get Started
Questions About Costs & Billing

User Users User Agreement
Access our User
Resource Center

click here
Access our Admin
Resource Center

click here

Access our End User
License Agreement

click here - appliance
click here - hosted

These are real quotes from
real Red Condor customers.

"You guys make tech support look good."

"I wanted to take a moment and tell you how much we have appreciated your service."

"Just a note to say I think you are a great support tech."

"I just wanted to drop you a line and let you know how impressed I am with your support."

"Red Condor service has made the hassle of managing email filtering a thing of the past."