Contact Support
At Red Condor we are committed to providing you with exceptional technical support to ensure that you are 100% satisfied with our products and services. You can count on us to do whatever it takes to make your Red Condor experience a great one.
Our Security Operations Center
Got questions? Problems? Issues with your service? Don’t worry, we can help. Our Security Operations Center (SOC) is full of smart people who are ready, willing, and able to assist you with anything related to Red Condor. Our products and services are easy to use, and pretty much run themselves. But just in case you need help getting things up and running, or hit a snag somehow, we’ve got you covered.
And it doesn’t matter when you need our help, we’ll be there for you. The Red Condor SOC is up and running 24 hours a day, 7 days a week. Plus, you won’t be shunted off to some generic out-sourced help desk way off in who-knows-where. You will get help from our team of technical experts who run the SOC at our headquarters in California. These are the same people who continuously monitor and block Internet threats, and develop the rules and solutions to combat the threats. They know Red Condor’s technology and products inside out, and they can get you the help you need whenever you need it.
Contacting Customer and Technical Support
Our support staff is ready to assist you 24 x 7 and provides rapid-response via email and telephone. The technical support staff is available to help with any facet of the Red Condor service and stays in close contact until the matter is resolved.
Toll Free: 877-355-0553
Phone: +1-707-285-4200
Support: help@redcondor.com