Reporting Spam to Red Condor

Report Spam

How do I submit a spam sample to improve my spam filter?

The easiest way is to download our Report Spam Outlook Toolbar and you can just click a button in the rare instance any spam leaks through. You won't need it often, but it makes your users feel good to be involved in the process of eliminating spam! Click here to install Red Condor's Report Spam Toolbar Button.

Only samples sent as RFC-2822 attachments can be processed; samples in other formats will not be processed. Email spam samples to: . Spam samples sent to as RFC-2822 attachments will be automatically processed by Red Condor. You won’t receive any feedback for emails sent to , but rest assured we will evaluate them to make our filtering as accurate as possible. 

From Microsoft Outlook

  1. Create a new email message
  2. Address it to:
  3. Click on the 'Attach Item' button, select one or more mail items.
  4. Click OK, or drag and drop the selected item(s) into the new email.
  5. Send the email

From Mozilla Thunderbird

  1. Select the sample
  2. From the toolbar choose Message > Forward > Attachment
  3. Address it to:
  4. Send the email

From Lotus Notes

Red Condor does not recommend a default method for attaching RFC-2822 messages, but the following options are available:

Send the message direct to your Red Condor support contact:

  • create a new email message addressed to your support contact
  • open the spam message, select View > Show > Page Source
  • copy and paste the Page Source content into the new email

From other email clients

With other email clients, use the option 'Forward As Attachment'. You should discuss this with Red Condor support before sending in a sample in this way.

Questions? If you need more information or help, please contact technical support at .